Privacy Policy

Effective Date: January 1, 2025

Tanner Heating & Air Conditioning ("Tanner," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.tannerhvac.com, or interact with our services.

1. Information We Collect

We may collect the following types of information:
• Personal Information You Provide: Name, phone number, email, address, or details you submit through our contact forms, quote requests, or service scheduling.
• Usage Information: IP address, browser type, device information, and how you interact with our website.
• Cookies and Analytics: We may use cookies and tracking technologies (such as Google Analytics) to improve website performance and marketing.

2. How We Use Your Information.

We use the information collected to:
• Respond to inquiries and provide services.
• Schedule and manage appointments.
• Send service updates, promotions, or newsletters (if you opt in).
• Improve website functionality and customer experience.
• Comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share limited information with:
• Service providers who help us operate our business (such as website hosting, payment processing, or marketing support).
• Legal authorities if required by law or to protect our rights and safety.

4. Data Security

We use reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission or storage online is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

• You may opt out of receiving promotional emails by following the "unsubscribe" instructions in our messages.
• You can disable cookies through your browser settings, though some features of our website may not function properly.
• You may contact us to update, correct, or request deletion of your personal information.

6. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will promptly delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Tanner Heating & Air Conditioning
2238 E River Rd. Dayton, OH 45439
Phone: 937.299.2500
Email: info@tannerhvac.com